We strive to keep Stremio as stable as possible, and we test it thoroughly befоre every release. However, because of the complex nature of the software and many third-party providers that we use, unforeseen issues may happen.
We often get thе question “My Stremio app is acting weird. What should I do?” and the answer is always the same: we need more information about the difficulties you are facing – what exactly is happening, what device are you using, what’s your operating system, which version of Stremio do you have, etc.
However, there are a few somewhat-universal actions you can take to resolve the issue. Here they are.
Check your antivirus software
Some antivirus programs recognize Stremio as dubious software, therefore prevents its proper functioning. If you feel that your Stremio app is not behaving quite as expected, try disabling your antivirus program, then relaunch Stremio.
If this solves the issue, please drop us a quick message letting us know what’s your antivirus provider so that we can get Stremio whitelisted.
Set DNS resolution
Sometimes, the Stremio services are not accessible because of restrictions by your internet service provider (ISP), namely – issues with the DNS addresses that your ISP has automatically assigned to you. This may sound technical and complicated but it’s not – we promise! All you need to do is follow the steps described in this article and you’ll be good to go in no time: How to change your DNS resolution.
Check the VPN
Some internet service providers prevent users’ access to certain website and/or services. In these cases, we recommend that you try accessing Stremio through a VPN service (using VPN is recommended for protecting your online privacy anyway).
However, if you are already using a VPN service and Stremio is still exhibiting strange behavior, try disabling the VPN and see if it works.
Update your video card (GPU) drivers
Something that often solves technical difficulties, connected to Stremio, is making sure that you have installed up-to-date GPU drivers.
Update your OS
This piece of advice is kind of obvious but we’ll mention it anyway. One of the reasons for your Stremio app performing poorly may be the fact that your operating system is outdated (especially if you’re a Windows user.) Make sure you have the latest version of your OS installed and relaunch Stremio to make the most of your video streaming experience!
Need more help? Visit the Stremio Help Center!
NOTHING plays, can NOT install add ons, all my shows are gone. Your program is SO unstable and fucked up. What the hell is wrong with Stremio. I’m switching back because your program is pure shit right now. I will not recommend Stremio. I will shit post all day long so other people don’t download this rookie shit. Every one of you updates has been crap. Stop updating if your update is crap.
Hi there, Ranu. We are sorry to hear that you are experiencing issues using Stremio. To resolve your problem in the best way possible, go to our Help Center and submit your issue – https://stremio.zendesk.com/hc/en-us/requests/new
wtf,thats ur prerogative ,yeah had a few issues but nothing that a few minor adjustments cant fix,been using streamio since the launch and am really itrue lover of this amazing movie/tv series app,never gave up on it and never will,gl with all the other bs thats available
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I get ” no stream available” for all tv programs I try to watch. Any ideas??
Hello there, Bill. Go to our Help Center and submit your issue so that we could help you properly – https://stremio.zendesk.com/hc/en-us/requests/new
Ever since the update, Stremio has been buggy, failing to fetch and have so many errors that it gets me to reinstall it and we start the procedure all over again. It makes Stremio a useless app to watch tv. Please fix the update so I get back to using the app again.
Why have this boatd to ask questions if your not going to answer them
no sound on some programs
Downloaded strem.io on my firestick I got to watch one movie and now it constantly crashes after 5 seconds of it being open. I’ve tried uninstalling and reinstalling it and nothing has helped.
Same here
Auto play of next episode does not work…or only i have this problem?
hi i am unable to watch because the streams are not appearing as they used to. All the paid streams are appearing such as amazon prime, netflix etc. please fix this issue. thankyou
Hi. I just want to know why some of the add-ons for certain movies won’t work or being paused every five seconds. I have really great strong wifi connection, and my devices are up to date, but for some reason, the addons are having trouble loading. Don’t even load at all. If you know anything about this, I would be very happy to hear from you guys.