On the 10th of January we released a new version of the Samsung TV app that caused a critical issue for the users, we immediately requested a rollback from Samsung.
It took 5 days for the app to be reverted to the previous version, yet the troubles don’t end here, due to a mismatch of the local user data after a migration took place for the newer version, users will need to uninstall the app and install it again in order to log in to the Samsung TV app.
We apologize for the inconvenience and will send a new (fixed) version of the app for review, which should become available in the Samsung TV app store within 2-3 weeks. For those that did not reinstall the app until then, the new release will fix it automatically.
This situation took us by surprise and has proven that we cannot easily (compared to other platforms) rollback a release in case there is a critical bug.
While we do have dedicated software testers, given limited resources we have not been able to do accurate tests for the Samsung TV app due to lack of equipment.
As we are dedicated to creating and offering products that are up to Stremio standards, we have decided to purchase more testing devices for the team and will expand our testing efforts for the Samsung TV app from now on.